Frequently Asked Questions
Here are the questions we get asked the most. If something is missing, just book a free consultation and we will answer everything in person.
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Chemical Peels
Chemical Peels cause damaged or dead skin to fall away allowing new, smoother and healthy skin to regenerate. Used to treat the face, neck, chest, arms, hands, and legs. At Urban Allure in San Francisco, we offer a variety of peels in varying degrees of strength. Chemical peels take no more than an hour and can be performed in conjunction with other treatments.
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Intense Pulsed Light (IPL)
Whether it’s the case of a blemish here and there or a more complex issue, like rosacea, when it comes to our skin we all have at least one challenge. Unfortunately, while some over-the-counter products can help us make some headway, these products are often not potent enough to accomplish our appearance goals. At Urban Allure in San Francisco, CA, we know that intense pulsed light treatments are safe and effective – and can help you reach your aesthetic goals.
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CoolSculpting®
CoolSculpting is a body contouring treatment that was first developed in 2008. It was invented when a couple of medical professionals from Massachusetts General Hospital and Harvard observed how cheeks dimpled when people sucked on popsicles. The devices used at Urban Allure in San Francisco, CA have come a long way from the earliest models. Today, we discuss whether treatment with this device really works.
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BOTOX® Cosmetic & DAXXIFY®
BOTOX® Cosmetic. The original prescription treatment FDA approved to temporarily improve the look of moderate to severe frown lines, crow’s feet, forehead lines, and vertical bands connecting the neck and jaw (platysma bands) in adults.
DAXXIFY® (daxibotulinumtoxinA-lanm) injection is an acetylcholine release inhibitor and neuromuscular blocking agent indicated for the temporary improvement in the appearance of moderate to severe glabellar lines associated with corrugator and/or procerus muscle activity in adult patients.
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SkinMedica Peels
You’ve finally taken the step and invested in a professional-grade skincare line. If you’re one of the millions of individuals who have invested in SkinMedica products and loved the results, now you can experience one of the brand’s professional peels. At Urban Allure in San Francisco, CA, we offer SkinMedica peels that incorporate all of the benefits of this skincare line into effective peels that will help address problematic skin conditions and renew your skin.
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Laser Hair Removal
At Urban Allure in San Francisco, CA, we offer Laser hair removal uses advanced light technology to target the melanin within the hair follicle, effectively disabling future hair growth. While it doesn’t instantly “remove” hair, it significantly reduces regrowth over time—helping you move beyond routine shaving and waxing.
Because hair grows in cycles, multiple treatments are needed to effectively target each follicle during its active growth phase. With a customized treatment plan, you can achieve smoother, longer-lasting results and maintain beautifully refined skin.
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Cosmetic Injectables
Aging is inevitable, but thanks to the ever-increasing advancements in anti-aging treatments, you don’t have to look your age. You can escape your fine lines and wrinkles, and you can add volume to lift areas that have begun to hollow as a result of aging. At Urban Allure in San Francisco, CA, we offer cosmetic injectables, inclusive of both dermal fillers and neurotoxins, as a way to combat aging and help you feel and look your best.
Common Questions
About Urban Allure
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Urban Allure Medical Spa is located in San Francisco Bay Area, CA. We are conveniently accessible from Berkeley, Alameda, San Leandro, Emeryville, and Oakland. Visit our booking page for our full address and parking information.
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Every treatment at Urban Allure is performed by a California-licensed Registered Nurse, not an esthetician or technician. Our RN co-founders Erin Galvin RN and Emily Witschi RN BSN bring over 20 years of combined clinical experience to every treatment. All injectable treatments are performed under physician oversight by our Medical Director, Dr. Hvistendahl.
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Yes. Urban Allure is a California-licensed medical spa operating under physician oversight. All treatments are performed by licensed Registered Nurses in compliance with California medical aesthetics regulations.
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A medical spa (med spa) offers clinical aesthetic treatments that require medical oversight and licensing such as Botox, dermal fillers, laser hair removal, and CoolSculpting. These treatments cannot be legally performed at a traditional day spa. At Urban Allure, every service is performed by a licensed RN under physician oversight, ensuring clinical safety and medical-grade results.
Booking & Consultations
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Yes. All new client consultations at Urban Allure are complimentary and carry no obligation. Your RN will assess your skin, discuss your goals, and recommend a treatment plan — no pressure, no commitment required.
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Appointments can be booked online through our booking page, by phone, or by sending us a message through our contact page. Same-week and next-day appointments are often available.
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Same-day appointments are available on a first-come, first-served basis depending on the treatment requested and provider availability. We recommend booking in advance to secure your preferred date and time, but please contact us directly to check for same-day openings.
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We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations and no-shows may be subject to a cancellation fee. Contact us as soon as possible if you need to make changes to your appointment.
Treatments & Services
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Urban Allure offers a comprehensive menu of medical-grade aesthetic treatments including Botox, Daxxify, dermal fillers, lip fillers, laser hair removal, CoolSculpting, chemical peels, DiamondGlow facials, SkinPen microneedling, photo facial (IPL), and PRX Derm Perfexion. View our full treatment menu on the All Treatments page.
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Yes. Urban Allure Medical Spa is located in San Francisco Bay Area, CA and offers Botox and Daxxify injectable treatments administered by licensed Registered Nurses. We are one of the only East Bay medical spas also offering Daxxify, the longer-lasting neuromodulator that lasts up to 6 months.
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Yes. Urban Allure uses the GentleMax Pro dual-wavelength laser system, which is safe and effective for all Fitzpatrick skin types including darker and deeper skin tones. This is a key reason many East Bay clients choose Urban Allure for laser hair removal over clinics with less versatile laser systems.
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Yes. Urban Allure welcomes clients of all genders. Popular treatments for men include Botox, masseter (jaw) Botox, laser hair removal for the back and chest, CoolSculpting, and photo facial for sun damage.
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Yes. Urban Allure is proud to serve transgender and non-binary clients. We offer gender-affirming treatments including facial laser hair removal, facial feminization injectables, and body hair removal in a welcoming, judgment-free environment.
Pricing & Payment
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Starting-from rates for all treatments are listed on our Price List page. Exact pricing depends on the specific treatment, the number of units or syringes, and your personalized treatment plan, all of which are confirmed during your complimentary consultation with no obligation to proceed.
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Yes. Urban Allure offers flexible payment plans through Cherry financing. Apply in minutes with no hard credit pull and pay for your treatments over time. Ask our team about Cherry financing options when you book.
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Yes. Urban Allure is a member of the Allē loyalty rewards program by Allergan. Earn points on Botox, Juvederm, and other Allergan treatments with every visit and redeem them for savings on future services.
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Yes. Urban Allure gift cards are available for purchase online or in-studio. Gift cards make a thoughtful gift for birthdays, anniversaries, and special occasions.
Safety & Aftercare
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Yes, when performed by qualified, licensed medical professionals. At Urban Allure, all treatments are performed by California-licensed Registered Nurses under physician oversight. We follow strict medical safety protocols, use FDA-cleared devices and products, and conduct thorough consultations to ensure you are a safe candidate for every treatment before proceeding.
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Full pre and post care instructions for all Urban Allure treatments are available on our Pre & Post Care Instructions page. Your RN will also provide detailed aftercare guidance at your appointment.



