Before anyone at Urban Allure recommends a treatment, we look at your skin. Every new patient at our San Francisco Bay Area studio starts with a free, one-on-one consultation with our California-licensed Registered Nurses. No pressure. No commitment. Just honest clinical guidance before anything begins.
Your Complimentary Med Spa Consultation
Why Start with a Consultation?
Many med spas skip the consultation and go straight to treatment. We don't. Here's why our consultation-first approach makes a difference:
Every Face is Different
A treatment plan that works beautifully for one patient may not be right for another. Your RN assesses your skin, facial anatomy, and underlying structure before making any recommendation, not just what you asked for, but what will actually serve your goals best.
Safety Comes First
Before any injectable, laser, or clinical treatment is performed, your RN reviews your medical history, current medications, and skin concerns to confirm you are a safe and appropriate candidate. This step cannot be skipped.
You Deserve to Understand What You're Getting
Your RN will explain every treatment in plain language, what it does, how it works, what to expect, and what it costs. You leave your consultation feeling informed and confident, not overwhelmed or pressured.
What Happens At Your Consultation?
Your consultation is a private, in-person appointment at our Oakland studio. Here is what to expect:
Meet Your RN
You'll be welcomed by one of our licensed Registered Nurses, either Erin Galvin RN or Emily Witschi RN BSN. Your RN will introduce themselves, walk you through what the consultation involves, and put you at ease.
Skin & Goals Assessment
Your RN will examine your skin in good lighting and ask about your current skincare routine, past treatments, medical history, and what you're hoping to achieve. This is a clinical assessment, not a sales conversation.
Personalized Recommendations
Based on your assessment, your RN will recommend specific treatments, explain how they work, and walk you through a suggested treatment plan including sequencing, expected results, and timelines.
Transparent Pricing
Your RN will provide a clear, itemized pricing breakdown for all recommended treatments before any decision is made. There are no hidden costs and no high-pressure upsells.
Your Decision
Book a treatment that day, schedule for another time, or simply take the information home and think about it. There is no pressure and no obligation. Your RN's goal is for you to leave feeling informed and cared for whatever you decide.
“Most consultations take 20 to 30 minutes. Same-day treatment appointments are available for most services if you wish to proceed after your consultation.”
What To Expect
During your consultation, a treatment provider will carefully examine your skin and evaluate your general health status and any pre-existing health conditions or risk factors.
Cancellation Policy:
We ask for a credit card to hold your appointment. If you should need to cancel or reschedule an appointment, we kindly request a minimum of 48 hours notice. Less than 48 hours notice or “no shows” will result in a $100 cancellation charge. Thank you for your consideration.
Quiet Please:
To maintain a peaceful atmosphere, we ask that you turn off your cell phone and converse quietly.
Punctuality:
Please ensure that you arrive at the spa 10 minutes earlier than your scheduled appointment in order to make sure your treatment can begin on time. If it is your first visit, please arrive 15 minutes early in order to fill out new client paperwork.
Children:
Unfortunately we are unable to accommodate children under the age of 12. Guests under the age of 18 must be accompanied by an adult.
Payment Policy:
Full payment is due at the time of service. Packages must be purchased at the time of the first procedure in the series. We accept cash, MasterCard, Visa, Discover, American Express, ApplePay, Google Wallet, and Venmo.
Directions and Parking:
Parking can be difficult downtown so please give yourself some time. We recommend utilizing the Embarcadero Center garages and walking the few blocks to our office.
SpotHero App is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America.
* You will be charged a $20 shaving fee if we have to prep the area (please cleanly shave the treatment area on the day of your appointment).
Ready to Book Your Consultation?
Book online now, same-week appointments are often available.